Because transmission lines and substations must be properly working before distribution lines, tap lines, and services can work, Consumer’s Power will repair transmission lines and substations first. Substations step down high transmission line voltages to distribution line voltages.
Next come main distribution lines. Repairing these lines next restores power to a large distribution area. Distribution voltages are stepped down by distribution transformers to individual-service voltages.
Now tap lines can be worked on. Repairing a single tap line might restore service to many more individual services than the two in this diagram. Notice the arrow on the tap line, indicating that the line continues from this point.
With all of the feeder lines in the area repaired, individual services can now be worked on. Following these priorities allows CPI to restore service to as many people, in as short an interval of time, as possible. The next time you see a CPI repair crew, be sure to wave! They’re often working under very difficult conditions, and we feel that they are among the best in the industry.